You are already paying for the operational waste your own reports never close.
Penalties, OPEX creep, SOPs that lapse the month after the audit. The leak is rarely where the report says it is, and no amount of reviewing the report will find it. I diagnose where it actually starts, put a named owner and an artefact against every control, and leave a review that keeps working after I have gone.
Book a 30-min diagnostic callNothing needed in advance
Analyse – Act – Adhere
The method in full →Find the leak, not the symptom.Contract clauses, escalation timestamps, consumption logs, exception reports, and the quiet places no one looks. Whether the operation runs on towers, servers, documents, production lines or project plans — the pattern of leakage is the same.
Convert the diagnosis into a governed plan.One accountable name per control, a turnaround clock somebody answers for, SOPs rewritten to match what the work actually is, and partners scored on the penalty they influence.
Make it survive the month after I leave.A scorecard your own team runs, a review that is in somebody’s calendar, and retraining tied to the breach that caused it. Most improvement programmes fail here, quietly.
Nearly five decades in electronics, radio communication and telecom operations — 21 years in the Indian Air Force, 28 in telecom and SaaS(DMS/IDP).
Every figure on this site is tied to the role and the scope that produced it. None of them are floated as a bare statistic, and none of them belong to an employer who did not produce them.
The full record →Deltos Infra Pvt Ltd · CTO · 2016–22
Deltos Infra Pvt Ltd · CTO · 2016–22
Deltos Infra Pvt Ltd · CTO · 2016–22
Head of O&M · Bharti Airtel 2006–08, Indus Towers 2008–12
CBSL Groups · Head of Operations · 2024–
CBSL Groups · Head of Operations · 2024–
Operational Excellence & OPEX Control
Take cost out without taking capability out. Most OPEX programmes cut the visible line and pay for it in the next quarter’s failures.
The work is not a cost-cutting exercise. It is finding the cost that buys nothing — duplicated supervision, faults being paid for twice, consumption nobody reconciles, SOPs that describe a process the site abandoned years ago — and then designing the governance that stops it coming back.
Operational Excellence & OPEX Control, in full →Operational Governance Health Check — a scoped, paid diagnostic. Scoped on the call, never ordered online.
6-Day Operational Excellence Work Charter, or a 30/60/90-day transformation sprint.
A monthly governance review, run by your team with me in the room.
Five pillars
Each has its own buyer, its own problem and its own offers. The method is the same in all five.
Thirty minutes, and you will know whether this is worth pursuing
A structured conversation about where your operation is losing money, not a sales call. Mon–Sat, 09:00–18:00 IST, on Google Meet, in English or Hindi. Nothing is required from you in advance.
Book a 30-min diagnostic callThe diagnostic I run in the first week of an engagement: what to freeze, what to measure, and what to fix first — in that order, because doing them in any other order is how cost programmes get reversed.
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